At USA Reservations, we strive to provide our customers with the best possible travel experience. Our Refund Policy outlines the terms and conditions under which refunds may be issued for flight bookings. By using our services, you agree to the terms outlined in this Refund Policy.

1. Refund Eligibility

Refund eligibility depends on various factors, including the fare type, airline policies, and the timing of your cancellation or change request. The following general guidelines apply:

• Non-Refundable Fares: Most flight tickets are sold as non-refundable. This means that if you cancel or change your booking, you may not be entitled to a refund. Instead, you may be eligible for a credit or voucher, subject to the airline’s policies.
• Refundable Fares: If your ticket is refundable, you may be eligible for a full or partial refund if you cancel your booking according to the airline’s rules and within the specified timeframe.
• Flight Changes or Cancellations by the Airline: If your flight is canceled or significantly changed by the airline, you may be entitled to a refund, rebooking, or compensation as per the airline’s policy.

2. Cancellation and Change Requests

If you need to cancel or change your flight booking, please follow these procedures:

• Cancellation Requests: To cancel your booking, contact us as soon as possible. We will assist you with the cancellation process and inform you of any applicable fees or penalties.
• Change Requests: If you wish to make changes to your booking, such as altering travel dates or destinations, contact us to check the availability and any associated fees. Changes are subject to the airline’s policies and availability.
• Fees and Penalties: Both cancellations and changes may incur fees or penalties, which are determined by the airline and may vary based on fare rules, ticket type, and timing. These fees will be communicated to you during the cancellation or change process.

3. Refund Processing

• Processing Time: Once your cancellation request is processed and approved, the refund will be initiated. The processing time for refunds varies depending on the airline and payment method. Generally, refunds may take between 7 to 30 business days to be reflected in your account.
• Refund Method: Refunds will be issued to the original payment method used for the booking. If the payment was made via credit card, the refund will be credited back to the same card. For other payment methods, the refund will be processed according to the payment method’s policies.

4. Special Circumstances

• Medical Emergencies: If you need to cancel or change your booking due to a medical emergency, please provide appropriate documentation, such as a medical certificate. We will assist you in resolving the situation according to the airline’s policies and our discretion.
• Travel Restrictions: In cases where travel restrictions or government advisories impact your ability to travel, we will work with the airline to facilitate cancellations, changes, or refunds, as applicable.

5. Non-Refundable Fees

Certain fees are non-refundable, regardless of whether you cancel or change your booking. These include:

• Service Fees: Any service fees charged by USA Reservations are non-refundable, except in cases where the airline’s policies allow for a refund of these fees.
• Additional Services: Fees for additional services purchased through our website, such as seat selection, baggage fees, or travel insurance, are subject to the terms and conditions of the service provider and may not be refundable.

6. Dispute Resolution

If you have any issues or disputes regarding refunds, please contact us as soon as possible. We will review your case and work to resolve the issue in a fair and timely manner. For unresolved disputes, you may contact the relevant consumer protection agency or seek legal advice.

7. Changes to Refund Policy

USA Reservations reserves the right to modify this Refund Policy at any time. Any changes will be posted on our website with an updated effective date. By continuing to use our services after any changes, you agree to the revised Refund Policy.

8. Contact Us

For any questions or concerns regarding our Refund Policy or to request a refund, please contact us at:

USA Reservations

Email: info@airticketsavvy.online